What can we help you with today?
Where do we enter our Enagic ID in the GAZ member back office?
My direct checkout link or invite link gets redirected back to the member home page
If someone clicks the new webinar link and joins the webinar, how will it be tracked which affiliate they joined through?
Just had a sale for the one time $99 Coaching fee, how do I find out who bought it?
Where is the webinar link located?
Is this a Pyramid Scam?
How is this different from an MLM (Multi-Level-Marketing) Program?
Is this Commission or Salary?
How do I get Paid?
What is lifetime money and how do I get it?
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Landing Page/Thank You Page
Will we have to change the dates and times on our Landing page/ Thank you pages still?
Why is my Thank You video not saving or working?
Can I customize my own thank you page to include my own thank you video
Why is my Video not playing?
Who will do the new webinars?
Will there be a webinar replay?
New Member Process
When does the "Marketing Center" get unlocked?
Who will be do the coaching calls?
When does the training center unlock?
Pricing, Payments, and Commissions
Is direct deposit an option to be paid with for commissions?
What is the commission percentage we are paid out per a sale?
How soon will you be able to access your commissions from the time that you make a sale?
Can someone join the new system that just signed up through the old one?
How long is the refund policy?
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New member sign up
If you make a sale to some one local or someone you know can they skip the first 99 dollar sign up fee and just pay monthly?
If you have one of your direct sales that has the Enagic product already under her name, and her and husband want to run with the GAZ system does he have to buy another Enagic product to use his name in GAZ?
Will a new member go to the first touch or last touch?
What products does Enagic offer?
Where do I find product specs and warranties?
General Account Inquiries
How do I Cancel my Account?
I forgot my user name, password, or your login details
Can we edit our coaching call answers?
Should people that have already been in the system go through the coaching videos again? Will they have to?
Is Host Gator still needed for new people?
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Will we be able to handle our own pixel or have to still send to our sponsor to set up?
When will more advanced training be loaded onto the site, more specific to ad metrics?
Can we start using the new ads in the system right away?
Are there any guidines what we can or cannot say about this system or community other than not advertising Enagic products?
Where is my Facebook pixel?
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Will the new system have control over our Aweber account? Will it know who's sign up form to place leads into?
Who will the emails be coming from to new members who register for the webinars?
If I am sending out emails for my team, will I need to create a new list for each person with their webinar links once they have them?
Can you still run your own email sequence to our leads?
Will mail chimp be added as an email and list integration as well?
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Can we put our sale under another person rather than ourselves?
Do I need to do anything with "Leads" that show up on my tracker?
What happens if we still are sending our leads to the old webinar link, will it still work?
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